Albert Einstein once said “We can’t solve problems by using the same kind of thinking we used when we created them.” Habitual thought and communication patterns are often at the root of many disputes. We as peacemakers need to help people see the way we can get stuck in one point of view. All of us are guilty of jumping to the conclusion that we know exactly what people are going to say when they begin to speak. As a result, we tune out and do not really listen to what people are saying. Usually, we are busy forming our own response to what we believe will be said and the cycle continues....
In mediation and other peace work, it is often necessary to encourage the people in conflict to try out a different viewpoint. Sometimes it means seeing the conflict from the perspective of the other person, by "stepping into their shoes." It may involve looking at potential outcomes, should the conflict continue. What is the best alternative or the worst outcome of the conflict? By looking at these options, it may move the individuals out of their habitual patterns. It may even help them move to a place where problems can be resolved. It can also allow people to be respected and valued. A different point of view means taking a step back to see the bigger picture.
